Smart Electricity does not require additional investments but helps shorten the payback period for investments made in production equipment.

The financial gain depends on various factors - consumption, production, and storage. Additionally, the financial gain is influenced by the configuration of the devices and the seasonal specifics of production – low in winter, high in summer. Taking all these variables into account, the financial gain can range from 5% during the winter period to 30% during the summer period.

Alexela Smart Electricity also takes into account the customer's consumption habits.

Alexela's interest lies in ensuring that our customers can receive all energy services from a single source. This way, we can offer better service to our customers, thereby increasing customer satisfaction.

Yes, joining requires an Alexela stock market package and a production contract.

Because with a fixed electricity package, there is no benefit from managing the solar power plant.

Yes, Smart Electricity learns from your consumption habits. In the short term, the service can be paused if necessary, and it also functions during the so-called learning phase, during which the parameters related to consumption are still becoming more accurate.

The terms and conditions are available when you enter the Smart Electricity platform.

Smart Electricity may need two to three weeks to learn your consumption patterns.

The benefit of Smart Electricity does not appear on the bill – it is visible in the Alexela app.

You can access it with Smart-ID, ID card, and Mobile ID.

Yes, business customers can also join, but please write to vpp@alexela.ee in advance so we can enter your information.

Yes, Smart Electricity helps limit grid sales during negative hours on the stock market.

Alexela itself does not sell or install solar panels nor offer battery solutions. For battery solutions, we recommend contacting the partner who established your solar park.

Smart Electricity does not perform more than two charge/discharge cycles per day, which does not reduce the lifespan of the batteries, as this is a standard parameter for most battery types.

The inverter is not reconfigured to use the Smart Electricity service; devices are controlled without changing the inverter's settings.

Additional equipment is needed if the existing set of devices does not allow for device control. For suitability of equipment, please contact vpp@alexela.ee.

It is recommended to choose a two-tariff package to take advantage of cheaper charging at night.

You can find the network package and production capacity limit in the network contract of your electricity network company.

For Elektrilevi, the network package and production capacity limit can be found in Elektrilevi's self-service on the network contracts and packages page. When you activate the address of the consumption site, all contract details will appear, or you can download the PDF of the electricity producer contract, which contains all the necessary information in one document.

For other electricity network companies, please consult their customer service for the relevant information.

You can find the general terms and conditions of Smart Electricity here